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Enterprise Mobile Computing:

A Case Study

Presentation Abstract The explosive growth and evolution of smart phones and other mobile computing devices is redefining the way businesses interact with their customers and employees. OCI will present a case study about a local service business that had outgrown its ability to effectively manage its mobile workforce via phone, FAX, and personal computer. In just a few weeks, OCI developed a native smart phone application and hosted web service to enable scheduling and dispatching of workers, communications with workers at remote sites, recording of vital information about work performed, and integration with existing business processes and data. The presentation will discus how this client leverages huge public/private investments in communications infrastructure, GPS, mapping and street navigation systems, hosted services, and an open mobile operating system, to completely transform itself. The case study will explore the salient business drivers, architectural objectives and constraints, applicable standards, technology, and platform choices, and application design and implementation considerations of the solution developed by OCI for the small business.